Case Studies on Web 2.0 and Social Computing

This collection contains APQC’s in-depth case studies on Web 2.0 and social computing tools at organizations identified as best practice in these areas. The case studies are derived from three APQC Collaborative Benchmarking projects: The Role of Evolving Technologies: Accelerating Collaboration and Knowledge Transfer (2008), Web 2.0 for Knowledge Management (2008), and Using Knowledge: Advances in Expertise Location and Social Networking (2010). Case studies are listed alphabetically by organization name.

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