2015 Top Process Management Challenges

Holly Lyke-Ho-Gland's picture

In December of 2014 APQC surveyed over 300 business excellence practitioners to understand their common challenges and priorities for 2015. An overwhelming 86.1 percent of the respondents identified process management as one of their top three challenges for 2015. This infographic explores the top challenges in process management and some simple tips for overcoming them. Over the next couple of month's we will address the top three process management challenges in this blog.

Better Financial Management Process for Shared Services Starts With GPO

Mary Driscoll's picture

I was recently able to talk to Susie West, founder and CEO of sharedserviceslink.com, about role of Global Process Owner (GPO) at large multi-national companies, the challenges the face, and how they are charged with improving financial management processes.

Susie West will be speaking on our free webinar on January 28 at 11 AM CST: Global Process Ownership in Shared Services – Nine Steps to Best Practice.

Why Workforce Analytics Needs to Be a Huge Part of Your 2015 HR Strategy

Sue Lam's picture

Analytics—it’s a topic that’s received a lot of attention and for good reason. Appropriate use of analytics or the discovery and communication of meaningful patterns and relationships in data can help businesses define, predict, and improve performance. In HR, workforce analytics can be applied to answer important questions about areas such as workforce productivity, the ROI of training and development programs, predictors of turnover, and factors related to top performance of employees. For example, what employee characteristics predict productivity at work?

How Great Risk Management Will Help Oil and Gas Companies Survive $50 Oil

Elizabeth Kaigh's picture

I, like many, have benefited from low oil prices in the last several months. Last week I filled up my car with gas in Dallas, Texas for $1.75 per gallon; I didn’t know whether to take these rates as a happy surprise or a sign of the apocalypse. I then wondered how oil and gas companies are coping with falling gas prices and whether any of them are using this confluence of realized risks—surplus supplies, political impasses, increasingly energy-efficient technologies, and geopolitical strategizing, to name a few—to further their business strategies.

Think BPM and Information Security Are Separate? Think Again

Holly Lyke-Ho-Gland's picture

I recently chatted with Ken Lobenstein, Senior InfoSec Director for Governance and Policy with Royal Philips about the challenges and threats to information security and how to put security best practices in place without slowing down business operations.

APQC: How do recent security hacks at Sony and the U.S. military's Central Command affect how companies view information security in 2015?

How Fidelity Investments Set Up Process To Foster Innovation, Not Kill It

Holly Lyke-Ho-Gland's picture

John Mansfield, Senior Vice President, Business Strategy & Execution, at Fidelity Investments discusses why so many companies destroy innovation and don’t always embrace the most efficient process.

3 Reasons KM Is Going to Get More Important in 2015

Lauren Trees's picture

Looking back at the past year, knowledge management feels reinvigorated and seems to be gaining traction across industries. Why the increased interest? There are many reasons, but here are my top 3 contenders:

Keys To Changing Knowledge Sharing Behavior

Jim Lee's picture

Phyllis Korkki’s New York Times article "When Those Who Know Won't Share" was summed up very nicely in the quote by David Zweig, an associate management professor at the University of Toronto, Scarborough. What did Zweig say?

How Your Organization Can Better Manage Innovation Performance

Andrea Stroud's picture

APQC recently interviewed Dr. Scott J. Edgett the CEO and Co-Founder of Stage-Gate International, who APQC recently collaborated with for the benchmarking study Innovation Performance: Critical Drivers of Success. In the following question and answer session, Edgett, one of the top experts in product innovation discusses what organizations can do to better manage innovation performance.

Knowledge Management Can Help Solve the Leadership Deficit

Lauren Trees's picture

During last week’s webinar, How KM Supports the Nurturing of Successful Leaders, I talked with our Human Capital Management program manager Elissa Tucker about APQC’s latest research on leadership skills gaps.