Infographic: Value of Benchmarking for Professional Services

Holly Lyke-Ho-Gland's picture

APQC’s recent study on the value of benchmarking was designed to examine how benchmarking provides value to core business activities like process improvement, strategic planning, and setting performance targets. This infographic looks at why organizations in the professional services industry conduct benchmarking, what they are benchmarking, and what value it adds to their business.

PCF June Mailbag: Definitions, PCF BPM Implementation, and Pharmaceutical PCF

John Tesmer's picture

Today I'd like to launch a new feature here at APQC: the PCF mailbag. Like many other mailbag kind of sessions, this one will be driven by questions submitted by our members, PCF users, and other who are interested in the PCF. I'll answer the questions to the best of my ability and maybe even pull in a guest or two to help out when I can't answer them on my own.

How Conflict Minerals Reporting Can Improve Customer Trust

Elizabeth Kaigh's picture

The deadline for filing your company’s Specialized Disclosure Report (or Form SD) and Conflict Minerals Report is looming (effectively June 2nd). The theory behind exposing human rights violations in corporate supply chains is important, but the mix of social consciousness and SEC filings is a new kind of animal for finance and compliance leadership.

How Data and Analytics Can Improve Recruiting

Sue Lam's picture

Does your recruiting function use data and analytics to guide its decisions? Recent research suggests that recruiting functions that use data may be more effective compared to those that do not. According to an analysis of data from a recent APQC survey of recruiting professionals, recruiting functions that use data to make recruiting decisions report fewer recruiting challenges and unrealistic hiring manager expectations.

Don’t Fear Hackers: Leveraging STEM Experts and Creating New Knowledge at Houston Open Innovation Hackathon

Mercy Harper's picture

Many industries contend with shortages of scientific, technical, engineering, and math (STEM) experts. Especially here in Houston, we hear a lot about public and private efforts to promote STEM education to bring future experts into the pipeline.

How Knowledge Management, Big Analytics, Johnny Manziel, and the Cleveland Browns Collided

Jim Lee's picture

Okay, truth be told, this blog is really about big data analytics and the Cleveland Browns. However, if you’ve read even this far, then you’re probably either a Browns fan or a Browns hater. It really doesn’t matter to me which though, so long as you keep reading because it really is an interesting intersection of the two. Moreover, the rest of the story is more about the use of knowledge anyway (or in this case data).

Knowledge Management Spotlight: How Israel Aerospace Preserved Critical Knowledge

Mercy Harper's picture

Avi Kedem, Chief Knowledge officer with Israel Aerospace Industries, talks about knowledge continuity and how Israel Aerospace created a structured process to preserve critical knowledge from retiring workers.

If you would like to see more conference highlights, you can go to our 2014 Knowledge Management Conference Recap page.

Infographic: Rapid Product Development

Becky Partida's picture

According to a recent APQC survey, 51 percent of organizations consider reducing the time to market for their products and services to be a top priority. Many organizations are looking to address this and other priorities through the use of rapid product development initiatives. To find out how prevalent and successful these initiatives are, check out the infographic below or download a copy.

What are Predictive Analytics and Big Data?

Sue Lam's picture

Predictive analytics is a process where people bridge the gap between knowledge, data, and action. Big Data, which is a collection of data that is extremely large and complex, is increasingly making the list as a key trend. While it's a hot topic, most companies have not been successful at leveraging data for predictive analysis. Most organizations are still focused on siloed, historic data and examining trends versus forward-looking analytics.

Top 5 Challenges Project Management Offices Face

Jonathan Kraft's picture

Project Management Offices (PMOs) have become a hot topic within APQC, as well as in the Business Excellence arena. In fact, PM Solutions just came out with their State of the PMO Office for 2014 survey report, which found that high performing companies have more capable PMOs. In their findings, PMOs are going to have to be more strategic in their thinking as they support an ever changing business. Highly capable PMOs drive continuous improvement processes across the enterprise.