APQC recently talked to Scott Francis, co-founder and CTO of BP3, about why more detail in modeling isn’t the answer but knowing the right details are. You can follow Scott on Twitter at @sfrancisatx
APQC: You’ve mentioned before on your blog how the ‘Myth’ of micromanaging with BPM irritates you. You talked about the importance of having the right kind of detail and right context when it comes to BPM. Why do so many people believe more detail always is better quality?