2 Big Misnomers About Knowledge Management - And 3 Ways to Get It Right

Cindy Hubert's picture

Harvard Business Review’s recent article, “Managing Your Mission-Critical Knowledge,” prompted me to speak my mind about what really works in KM. Authors Martin Ihrig and Ian MacMillan emphasize the importance of knowing your organization’s knowledge assets, and I’d agree with them. However, I think the authors overlook important and foundational principles of knowledge management.

3 Reasons KM Is Going to Get More Important in 2015

Lauren Trees's picture

Looking back at the past year, knowledge management feels reinvigorated and seems to be gaining traction across industries. Why the increased interest? There are many reasons, but here are my top 3 contenders:

Keys To Changing Knowledge Sharing Behavior

Jim Lee's picture

Phyllis Korkki’s New York Times article "When Those Who Know Won't Share" was summed up very nicely in the quote by David Zweig, an associate management professor at the University of Toronto, Scarborough. What did Zweig say?

Knowledge Management Can Help Solve the Leadership Deficit

Lauren Trees's picture

During last week’s webinar, How KM Supports the Nurturing of Successful Leaders, I talked with our Human Capital Management program manager Elissa Tucker about APQC’s latest research on leadership skills gaps.

Why Innovations in Social Media & STEM Will Affect KM in 2015

Lauren Trees's picture

At APQC, the end of the year is always a time to talk strategy. That means reflecting on where knowledge management is headed, what innovations and trends are impacting the field, and what we can do to support our members’ KM goals. I have a lot of conversations along these lines with different people, but the most fruitful ones tend to involve APQC’s CEO and resident KM expert Carla O’Dell, who always gives me food for thought about what’s going on in KM and what “the next big thing” will be.

Into The Cloud: What Industries are Leading the Way in Data Management

Mercy Harper's picture

Cloud is driving big changes in the way that firms manage their data. At the API Cybersecurity Conference, I heard a lot of conversations about the risks of using cloud in the enterprise. According to Skyfence CEO Ofer Handler, cloud can limit IT’s ability to monitor activity in enterprise data and applications, opening up prime targets for hackers. But this doesn’t mean that organizations should steer clear of cloud.

Knowledge Management Spotlight: Building Communities of Practice at Microsoft

Lauren Trees's picture

Communities of Practice are a huge part of the success in KM. Jean-Claude Monney, Global KM Lead at Microsoft Services discusses key outcomes, analytics and measures that help you know if CoPs are still thriving communities.

You can follow Jean-Claude Monney on Twitter @jcfmonney

Ways ConocoPhillips Created a Wiki That People Actually Use

Mercy Harper's picture

In a recent KM webinar, we heard from Suzan Pickels, Knowledge Advisor and Supervisor at ConocoPhillips. Pickels talked about how ConocoPhillips developed and maintained a successful knowledge sharing initiative. Audience members really wanted to hear more about ConocoPhillips' enterprise wiki, as well as the ways the organization captures knowledge from retirees.

What Are Your Knowledge Managers Afraid Of?

Lauren Trees's picture

Looking at the jack-o’-lanterns and inflatable spiders dotting my neighborhood this week, I started thinking about childhood fears—and grownup ones. I’m more likely to worry about the lure of leftover mini Snickers than ghosts or goblins, but the things that really keep me up at night tend to be “the big stuff,” such as work and family.

Cognitive Psychology, Knowledge Management, and Why Not Everything Is Important

Carla O'Dell's picture

The most recent entrant in the cottage industry of cognitive psychology books, Daniel Leviten’s new book The Organized Mind, attempts to help us sort through the vast amount of information demanding our attention daily. Leviten claims we are victims of our evolutionary and inadequate attentional filter.