Free Shared Services Benchmarking Webinar

Sue Lam's picture

Do you have questions regarding how the human resources shared services industry performs on key metrics related to:

Benchmark Your Recruiting Practice

Sue Lam's picture

HR benchmarking metrics are growing in popularity, but they’re typically expensive and difficult to get. You can gain a lot of insight from this information though. Benchmarking helps organizations understand where they stand compared to others in their industry. This information can allow them to improve, develop, and make key decisions. For example, benchmarking metrics can show areas of weakness; using this insight, businesses can figure out what to do to progress.

The Leadership Skills Disconnect from the Employee Perspective

Sue Lam's picture

Michael Kirsten, a B2B content strategist of Kelly Services, in collaboration with APQC discussed the survey results of the Kelly Global Workforce Index-The Leadership Disconnect on Wednesday, May 8th.

Human Capital Management Metric of the Month

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Benchmarking your organization against others on performance metrics can help your organization improve on specific business processes and activities.

Why Shared Services Work

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Shared services refer to a separate organization or entity that manages service delivery through service level agreements. Tasks that shared services centers are responsible for are largely transactional in nature including HR administration, payroll, purchasing, accounting, and legal issues/compliance.

Try APQC’s Human Capital Management Content

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Compiled for those considering APQC membership, this collection offers a sampling of the human capital management (HCM) content that is available in APQC’s Knowledge Base. This content represents a small percentage of our Knowledge Base, but it is a good representation of the kind of information located on our site.

Developing Strategic HR Partnerships

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Is your HR a strategic business partner to leadership? APQC is conducting a research study on how HR functions become strategic advisors to their internal clients. This research will explore proven success factors for developing and sustaining a strategic advisory approach to HR.

What's Your Take on Telecommuting Policies?

Sarah Hewson's picture

Like many, I was surprised to hear of CEO Marissa Mayer’s decision to ban telecommuting at Yahoo. The memo from HR lead Jackie Reses states, “speed and quality are often sacrificed when we work from home…we need to be one Yahoo! And that starts with physically being together.” I can see her point – I appreciate working from the APQC office and believe it increases my collaboration and innovation.

Can HR Data and Analytics be Improved?

Sue Lam's picture

In Tom Sarner's recent HR Executive Online article showcasing survey results from APQC and ACT Bridge