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APQC is the trusted leader in performance improvement. Become a member and access the world's largest database of benchmarks and best practices. Download research or call 1 (800) 776 9676 or 1 (713) 681 4020.
Benchmark your IT process
Information Technology
Information technology (IT) organizations worldwide are all faced with the same challenge: doing more with less. That is why APQC is offering this in-depth assessment to compare your IT processes and practices with those of relevant peers and world-class organizations in terms of costs, productivity, efficiency, and cycle time.
Assess Your Performance Now
- Start assessment
- Preview/print copy of assessment
- View performance measures
- Access Excel data collection tool
- View sample report
Traditional IT assessments have focused on technology silos such as desktop, mainframe, operating systems, and networking. As IT executives around the globe have continued to demonstrate their critical role in supporting the business, leading organizations have shown that focusing on the process outcomes of IT can yield high returns; the need for a horizontal (or end-to-end process) view of the IT organization is increasingly important.
As a participant, you will receive a customized benchmarking report that includes comparative, fact-based metrics and process performance drivers from high-performing organizations.
Why Trust APQC?
Founded in 1977, APQC is a member-based nonprofit organization. With over 500 members, APQC serves as a steward for broader open standards benchmarking, providing global, consistent process measurement.
Need Help?
For help getting started, please contact the help desk at +1-713-681-4020, 800-776-9676, or osbc@apqc.org.
Advisory Services
Get tailored, one-on-one help with your knowledge management or process improvement initiatives.
Frameworks
Use our Process Classification Framework to understand and improve performance.
Contact Us
Contact us today to discuss your organization's needs and how we may help.
1 (800) 776 9676 or +1 (713) 681 4020