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APQC is the trusted leader in performance improvement. Become a member and access the world's largest database of benchmarks and best practices. Download research or call 1 (800) 776 9676 or 1 (713) 681 4020.
Custom Benchmarking
Everyone is under constant pressure to reduce costs, increase throughput, and improve cycle times. To be successful, you need benchmarks and best practices tailored to your business model, cultural constraints, and unique organizational needs. When a standard approach or collaborative research project won’t meet your requirements, APQC can tailor an approach for you and your organization.
APQC offers benchmarking services around the globe designed to compare your organization with others that are achieving world-class performance. APQC’s award-winning benchmarking methodology is used to develop research around your organization’s specific needs and deliver objective performance indicators to help your business improve.
We can explain how to make the necessary changes to enable your organization to achieve best-in class performance. Using proven research around processes, performance, and metrics tied to top performance, APQC takes the guesswork out of which practices can truly be called “best.” These best practices will enable your organization to develop an improvement strategy that will provide the greatest short- and long-term payoffs.
APQC’s team can support your benchmarking and process improvement efforts by:
- identifying relevant measures and business drivers;
- conducting targeted analysis of your benchmarking data compared with relevant peers’;
- developing a customized road map for improving your organization’s performance;
- documenting the key best practices collected during your research project; and
- hosting an executive exchange to share information, provide networking opportunities, and strengthen relationships between organizations and business units.
Custom Benchmarking Services
We offer a suite of customizable benchmarking solutions to meet your specific business needs.
- Integrated Benchmarking—with our integrated benchmarking solution, you will receive a qualitative summary that outlines costs and effectiveness opportunities for your organization and a comprehensive assessment of best practices to help you develop a plan on how best to achieve performance gains.
- Best Practice Assessment—once you’ve identified performance gaps, APQC can provide you with a best-practice assessment that will capture the most applicable best practices and recommend how to implement them to help meet your organization’s specific needs.
- Performance Metrics Benchmarking—see how your key efficiency and effectiveness metrics compare with others’. When you choose an APQC metrics benchmarking solution, we’ll work with you to develop the in-depth quantitative information for performance comparison for your business.
- Internal Benchmarking—our internal benchmarking solution helps organizations identify and leverage their top-performing operations by completing business entity assessment. This will help you formulate an implementation plan to increase the pervasive use of your proven best practices across the enterprise.
- Customized Analytics—with our customized analytics solution, we will develop insights around various findings through detailed analysis of existing data sets.
Frameworks
Use our Process Classification Framework to understand and improve performance.
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