People, Process, and Performance
APQC’s Advisory Services group helps you improve bottom-line business outcomes based on frameworks, methodologies, and tools that get results. Our customized advisory services apply proven methods and best practices to design solutions to gain a competitive advantage.
We’ll provide you with a road map for improvement that:
- ensures the right measures and ability to accurately measure and assess performance across business processes and knowledge management approaches;
- identifies performance and knowledge gaps; and
- includes targeted proven methods and best practices that enhance your market position.
Kevin Gannon,
U.S. Navy, Carrier Team One
As a nonprofit with a 33-year track record of helping organizations operate smarter and faster, APQC offers cost-effective, customized Advisory Services in the following areas:
Knowledge Management
Since pioneering knowledge management (KM) as a discipline in 1995, APQC has helped organizations discover and use knowledge in a way that is practical, productive, and measurable. Our award-winning work in KM has included collaborating with over 400 leading global organizations, governments, and nonprofits to launch and improve their KM programs.
To shorten the learning curve and speed financial return on KM investments, we have documented knowledge management program implementation methodologies and best practices based on our client experience and the 23 major KM consortium research projects we’ve conducted. Find out how to put our knowledge management expertise to work for you.
Process Improvement and Measurement
Any focus on improvement of outcomes requires improving the processes, measures, and the analytics that produce the outcomes. APQC combines best practices, research, methodologies, and practical experience to create a competitive advantage for those organizations focused on understanding, measuring, improving, and managing business processes.
Whether in the early stages of deployment or making a course change in your process improvement or performance management initiatives, you need measures of alignment with business strategy, acceptance, and behavior change, as well as a method to predict desired business outcomes and begin tracking them. Let APQC assess and improve your internal processes by helping you identify the strategies, tactics, and measures appropriate to your organization to drive and impact business results. Learn more about our proven approach to process improvement and measurement.
Our Advisory Services are tailored to your unique business needs and requirements; please contact us to get started.
Bring best practices directly to your team. Learn about APQC’s Best-Practice Executive Briefings and On-site Training Sessions.
